Terms & Conditions

Terms and Conditions

Your use of this website is subject to the following Conditions of Use, which you are deemed to accept each time you use the website.

Interruptions and Omissions in Service – Whilst we try to ensure that the standard of this website remains high and to maintain the continuity of it, but the internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate this website (or any particular part of it) or to provide the service offered on this website. We may vary the specification of this site from time to time without notice.

1. Your Use of This Site

You may only use this site for lawful purposes when seeking work or help with your career or when recruiting staff. You must not under any circumstances seek to undermine the security of the site or any information submitted to or available through it.

In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this site or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the site. You are solely responsible for any information submitted by you to this site.

You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights of any person in any jurisdiction.

You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to this site. We reserve the right to remove any information supplied by you from the website at our sole discretion, at any time and for any reason without being required to give any explanation.

2. Information Submitted by You

We will use information supplied by you (including, without limitation, sensitive personal data and or in the case of employers submitting vacancy details all vacancy details and employer information) to aid the recruitment process and associated administrative functions.

This involves us, amongst other things, processing and storing information (including, without limitation, sensitive personal data and or all vacancy and employer details and information) and passing or making available online such information to prospective employers or candidates; information about vacancies and placements will be passed to candidates and may be posted directly onto our website, other third party websites and any other recruitment advertising channel.

We may collect and aggregate data from the information supplied by you to help us to understand our users as a group so that we can provide you with a better service. We may also share aggregate information with selected third parties, without disclosing individual names or identifying information. You consent to us using information provided by you (including, without limitation, sensitive personal data) in each of these ways.

We will process any data which you provided in completing the online registration or application forms and any further forms, assessments or personal details which you complete or provide to us when using this site in accordance with the Data Protection Act 2018. If you object to your information being transferred or used in this way, please do not register.

Under the Data Protection Act 2018, you have the right to find out what information the government and other organisations store about you. These include the right to:

Be informed about how your data is being used
Access personal data
Have incorrect data updated
Have data erased
Stop or restrict the processing of your data
Data portability (allowing you to get and reuse your data for different services)
Object to how your data is processed in certain circumstances.

3. Content rights

The rights in material on this site are protected by international copyright, software and trademark laws and you agree to use this site in a way which does not infringe these rights. You may copy material on this site for your own private or domestic purposes, but no copying for any commercial or business use is permitted.

4. Links to Other Sites

On this site you will be offered automatic links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.

5. Trading Terms

Each assignment or placement made through Carlisle Support Services will be subject to our standard contract. Unless we have a different written agreement with you, our standard contract will apply. All prospective workers, employers and clients for whom we arrange assignments or placements will be provided with a copy of the contract applicable to them at or following registration.

6. Liability

We accept no liability for any loss (whether for loss of business, revenue, or profits, wasted expenditure, corruption, or destruction of data or for any other direct, indirect or consequential loss whatsoever) arising from your use of the site and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to this website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities, or proceedings arising from use or misuse by you of this site.

You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of this site.

7. Choice of Law and Jurisdiction

The use of this website and any agreements entered into through this website are to be governed by and construed in accordance with English law. Your use of this site constitutes your submission to the jurisdiction of the courts of England to settle any dispute arising out of or in connection with the use of this website or any agreement made through this website.

Some of the goods or services offered through this website may not be lawful or may otherwise not be permitted in certain countries outside the United Kingdom. If you attempt to order, receive, purchase or otherwise benefit from any such goods or services, we do not accept any liability for any losses suffered by you in using this website which you would not have suffered had you been accessing this website as a United Kingdom resident (including as a result of us being prevented from dealing with any application or enquiry by any law, regulation or other ruling applicable in any country).

8. Changes to Conditions and Use and Invalidity

These website Conditions of Use may be changed by us at any time. You will be deemed to accept the Conditions of Use (as amended) when you next use this site following any amendment.

If any provision of Conditions of Use is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

9. Modern Slavery Statement

Carlisle Support Services is committed to developing and adopting a proactive approach to tackling hidden labour exploitation and to driving out acts of modern-day slavery and human trafficking within our business and supply chain. This includes our Labour Providers, Contractors, Suppliers, and Sub-Contractors.

Our vision is to be the world’s most trusted support services company, trusted by our people, our customers, our suppliers, and investors in equal measure. This vision gives clear guidance on the behaviours and actions we expect from all the people and organisations that work with Carlisle Support Services. We choose to engage and partner with like-minded organisations because they recognise people should be treated with dignity and respect.

We do not believe there is any place in today’s world for slavery or human trafficking. We are committed to continually improving our practices to combat slavery and human trafficking and to encourage the same high standards from our supply chain and other business partners.

We purchase a wide range of products and services from our supply chain, including IT hardware, software, and telecommunications; vehicles; office furniture, equipment, and supplies; utilities; travel services; and training services.

Carlisle Support Services’ Supplier Code of Conduct reflects our responsibility to act ethically and with integrity in all our business relationships, including our commitment to combating human trafficking and slavery. We believe our highest areas of potential risk are within our supply chain, and in the provision of agency labour.

In order to mitigate and manage our risk the following activities are undertaken:

Our Modern Slavery Policy is available to all employees
We provide mandatory modern slavery training to all existing employees, which is refreshed annually
We have advised employees on how they can report any concerns they may have associated with modern slavery and reminded all employees of our confidential whistleblowing helpline if they wish to make an anonymous report
Our significant suppliers complete an ethical questionnaire, and we take a risk-based approach by undertaking audits on those where we consider the exposure to be greatest; if a problem is identified we will work together with the supplier to address any areas of concern, and if necessary, will remove them as a supplier
We review our policies and procedures regularly, not only to ensure they remain relevant, but also to assess our progress.

This policy applies to all locations of Carlisle Support Services and their suppliers. We review our policies and procedures regularly, not only to ensure they remain relevant but also to assess our progress. This statement applies to Carlisle Support Services and all its subsidiaries.